Who we are
Our website address is: http://groscart.com.
Effective Date: 16-03-2024
At Groscart, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our mobile application. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect several types of information to provide, improve, and personalize your experience with Groscart. The types of information we collect include:
Cookies and Similar Technologies:
We use cookies, web beacons, and similar technologies to enhance your experience by remembering your preferences and improving functionality across our website and app.
Personal Information:
When you register an account, place an order, or communicate with us, we collect personal details such as your name, email address, phone number, shipping address, payment details (e.g., credit card information), and other information you provide during the checkout process.
Non-Personal Information:
We may also collect non-personal information such as your device type, browser type, operating system, IP address, location data, and browsing patterns when you visit our website or use our mobile app. This helps us analyze trends and improve our services.
Payment Information:
To process transactions, we may collect payment details such as credit card numbers, billing addresses, and other necessary information. We use third-party payment processors to handle transactions securely, and we do not store your full payment details on our servers.
How We Use Your Information
We use the collected information for the following purposes:
- Order Processing and Fulfillment:
Your personal information allows us to process your orders, deliver products to the correct address, and manage returns and exchanges. - Communication:
We may use your contact details to communicate with you about your orders, promotions, new arrivals, and customer support. If you subscribe to our newsletter, we may send you periodic updates. - Personalization:
We use your browsing and purchase history to offer personalized recommendations and promotions that may interest you, improving your overall shopping experience. - Security and Fraud Prevention:
Your information is used to detect and prevent fraudulent activity on our platform. This helps ensure the security of our services. - Legal Compliance:
We may use your personal information to comply with applicable laws and regulations, respond to legal requests, and protect our legal rights.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
- Service Providers:
We may share your information with third-party service providers that help us operate our platform, fulfill orders, process payments, manage customer service, and analyze data. These service providers are contractually obligated to protect your data and use it only for the purposes for which it was shared. - Business Transactions:
In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction. We will notify you if your information is transferred to a third party as a result of such transactions. - Legal Requirements:
We may disclose your information when required by law, regulation, or legal process, such as in response to a subpoena, court order, or government inquiry. This includes sharing information to enforce our terms of service or protect the rights, property, or safety of Groscart, our customers, or others.
4. Data Security
We take the protection of your personal information seriously. We implement industry-standard security measures to safeguard your data, including encryption, firewalls, and secure servers. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
As a user of Groscart, you have the following rights regarding your personal data:
- Access:
You may request access to the personal information we hold about you and request a copy of it. - Correction:
You can update or correct your personal information if it is inaccurate or incomplete. - Deletion:
You may request the deletion of your personal information, subject to certain legal obligations, such as retaining data for financial or legal purposes. - Opt-Out of Marketing Communications:
You can opt-out of receiving marketing emails or notifications at any time by using the unsubscribe link provided in the communication or by adjusting your account settings. - Data Portability:
You may request that we transfer your personal information to another service provider in a commonly used, machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interactions with our website and app. Cookies are small files stored on your device that help us remember your preferences, analyze usage patterns, and improve functionality. You can manage or disable cookies through your browser settings, but please note that some features of our website or app may not function properly if cookies are disabled.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible. If you believe that we have collected such information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us at:
Email: admin@groscart.com
Phone: (+92)-331-0405-062
Address: G.T Road Haripur
